In case of a serious medical emergency, you should immediately call the corresponding emergency number:

Emergency medical service/Ambulance: 112?
Fire department emergency number: 112
Police emergency number: 110
Poison emergency number (Munich): 089 192 40

Emergency numbers must only be called in case of life-threatening complaints and emergencies. If you do not have a medical emergency, but an acute complaint, you can also call a GP and usually come in without an appointment.?

If you need medical help over the weekend, you can either go to the hospital’s ambulatory emergency room (only in dire need for medical help) or call the medical on-call service (Bereitschaftsdienst) at 116 117. They will either send someone or refer you to the responsible on-call practice.

In Germany, you usually go to a general practitioner GP (Hausarzt) for a doctor appointment. It can be useful to register with a GP at the beginning of your stay in Germany, so you can consult the same GP for future concerns, as they then already have information about your medical history.

If you need to see a specialist, you will get a referral (?berweisung) from the GP. Please note that your health insurance might not pay for your treatment without such a referral. However, dentists and gynecologists are an exception, you can see them without a referral.?

For contact details of GPs and specialists in your proximity, you may use the search engine by the Bavarian Association of Statutory Health Insurance Physicians.?

English-speaking medical professionals in Augsburg can be found here. You can contact the physicians directly via telephone or e-mail and ask for an appointment for a consultation in English.

Please remember to always bring your health card to your appointments. It is advised to generally have the card with you in case of a medical emergency. PhD students and visiting scholars who are privately insured must bring proof of their insurance with them. Some GPs as well as specialists solely treat privately insured patients. Therefore, please double-check with the clerk when arranging an appointment.

Statutory health insurance cov?ers the costs of necessary medical treatments to preserve your natural teeth. This also applies if your teeth cannot be preserved and need to be extracted. Preventive dental check-ups are usually fully covered.
Privately insured individuals should check which dental services are included in their insurance, as coverage may vary depending on the insurance plan.?
In case of acute dental complaints over the weekend, the emergency dental service can be reached at 0821 / 54372997.

Pharmacists require a high level of training and education in Germany and will thus help you to find the right non-prescription medicine for your personal needs. You will need a doctor’s prescription (Rezept) to obtain prescription medicine. Please note that a small fee might be charged despite your doctor’s prescription.?
If you need medicine at the weekend, there are rotating emergency pharmacies available. To find an on call emergency pharmacy near you, please check here.

In-Person Counseling
Enrolled PhD students at the University of Augsburg can make use of the psychological and systemic counseling offered by the Student Advice and Counselling Service (Zentrale Studienberatung) as well as the psychological counseling provided by the Studierendenwerk.

Regardless of enrollment at the University of Augsburg, the following counseling centers and social-psychiatric services are also available in Augsburg (not an exhaustive list):

• Psychosocial Counseling Center at the Augsburg Health Department (Gesundheitsamt)?
• Social-Psychiatric Service of Caritas Augsburg?
• Social-Psychiatric Service of Diakonie Augsburg

Telephone Counseling
Krisendienste Bayern provide psychosocial counseling and support for all people in Bavaria. At the free number 0800 / 655 3000, you can receive qualified advice and support around the clock in case of psychological crises. Counseling is available in over 120 languages upon request.
The TelefonSeelsorge also offers free 24/7 assistance by phone (0800 / 1110111) and email, but only in German. An overview of international services in many different languages can be found here.